Frequently Asked Questions

1. 在哪里可以买到约翰逊泵产品，备件和替换零件？
   A:最终用户可以从大型零售商，授权的在线卖家和当地的海洋经销商/商店购买约翰逊泵产品。
   
   
2. 500 | 700 | 1000 GPH舱底泵中使用的替换墨盒是否与兄弟式曝气器相同？
   A:Yes, the cartridge motors are the same for their sibling items and can be purchased from Johnson Pump retailers and dealers.
   
   
3. Will my Cartridge bilge pump housings accept the other sized replacement cartridge motors?
   A:Yes. The cartridge housing containing the 500|750| and 1000 GPH motors can be interchanged, however flow may be impacted depending on the installed combination of motor and impeller.
   
   
4. What about 1250GPH motor and cartridge housing? Can it be interchanged?
   A:否。与500 | 750 | 1000 GPH外壳相比，1250GPH的外壳不同。尽管它可以接受相同的电动机，但住房没有相同的端口和软管连接尺寸，并且需要及时进行系统修改以使其在现有的BILGE/曝气系统中起作用。另外，流量也由电动机和叶轮的安装组合确定。
   
   
5. Can I rotate the base of the Cartridge Aerator that uses the 90° Thru-hull fitting to make inlet/discharge locations more desirable?
   A:Although physically it is possible, it is not recommended to unscrew and rotate the cartridge bilge/aerator housing 180°. Reason being the metal screws are self-forming threads into the plastic housing in the currently installed state. Disassembly and reassembly may jeopardize the thread integrity and seal at the joint.
   
   
6. Johnson Pump 1600 | 2200 | 4000GPH重型舱底泵是否共享相同的电动机，住房或篮子？
   A:No, the HD Bilge pumps do not share the same motors, however the 1600 and 2200 do share the same basket.
   
   
7. 为什么我的离心泵电动机嗡嗡声，振动和涌动，但没有水从排放中流出？
   1. 泵可能没有完全浸没，或者泵在系统中的定向或施加错误。
   2. See Air-binding/ Airlock.
      1. All Johnson Pump Bilge/Aerator Cartridge, Proline, Ultima Bilge, and Heavy-Duty bilge pumps require near vertical orientation in order properly evacuate water from the bilge.
      2. Aerators with thru-hull connections below the water line can be oriented at slightly more aggressive angles as they receive as from a location below the water line, or about 1 inch of fluid height.
         
         
8. 我认为我的泵是空气界或气锁的，我该怎么办？
   1. 空气绑定或气闸通常是由于在操作过程中无法通过的泵下游或在叶轮上被困在系统中的空气或气体的结果。这会导致电动机旋转，嗡嗡作响和振动，但不能从排放线中抽水或流体。请记住，该泵旨在抽取更多密度的液体，而不是空气或气体。
      1. 确保所有连接在入口和排放都紧密
      2. Make sure discharge line is as straight as possible, or on a continuous linear incline; no dips, valleys, sags, or bends and as short as possible.
   2. 调整排放线可以通过从叶轮和系统中释放气体或空气来减轻泵的空气隔热。
      
      
9. 我的泵是离心的，这是什么意思？
   A:离心泵使用与流体接触的旋转叶轮的动量，将旋转力转移到流体中，并通过放电端口向外传递。这些类型的泵用于自我宣传功能并不关键的应用，并且已经通过重力（重力喂养）向泵提供水压，或者通过诸如Seacock或fluid等源的源供应，并在水线下方泵送。
   
   
10. My pump is Self-Priming, what does that mean?
    1. 自我宣传意味着泵可以在没有其他泵，重力或底漆灯泡的任何帮助的情况下通过系统吸收流体。
    2. Most cases, this is likely a Flexible Impeller Pump (FIP) or Diaphragm pump. The trick is suction contained within the geometry of the pump design.
       
       
11. My Washdown (WD) or Water Pressure System (WPS) pump motor is not pumping, or continuously pumping, what do I do?
    1. 可能是卡住的压力开关，试图安全绕过开关，直接向泵电源引起电源。
       1. If this solves the issue, the pressure switch needs attention or replacement.
       2. If issue is not corrected from above, ensure all hose connections are not kinked, blocked, or obstructed. Apply power to the system again. If not corrected, pump/motor may need to be addressed.
    2. 联系您的经销商或购买位置，以获取更换和保修信息。
       
       
12. 我的Ultima Bilge 600 | 800 | 1000 | 1250GPH泵正在不断运行。
    1. 请确保使用正确的接线过程，该工程应包含在产品包装中。如果有线不正确或直接连接到电源，请确保在安装过程中为正确的导线提供动力和定向。
    2. The thermoplastic housing is sonically welded and encapsulates the entire switch unit and pump unit. It is possible during manufacturing that the sonic weld at the parting line of the material has fatigued or allowed for water intrusion. Moisture contained within the switch may be causing the contacts to read a signal and trip the pump to run.
       
       
13. 我认为我的产品有缺陷，或者正在遇到早期失败，在哪里可以找到保修信息？
    A:www.tata-josette.com |Johnson Pump Marine采用了战略保修过程，以确保最终用户和客户需求及时得到迅速解决。为了保证这一点，约翰逊泵的授权经销商，分销商和经销商是迅速取代有缺陷或故障产品的第一道防线。SPX Flow，Inc |之间存在保修计划。188bet滚球Johnson Pump Marine和我们庞大的授权经销商，分销商和经销商网络将处理其余部分。188bet滚球SPX Flow，Inc。|Johnson Pump Marine不会直接向最终用户或消费者出售，并且只能管理保修替代，信贷，退款或返回上述授权方在每个合格销售或订单提供的当前条款和条件中。